Secretarial & Administration
Aim of the qualification
World Class Leader In Training and Development
The program is aimed at candidates who are either training to work in offices and are keeping their first
qualification or candidates who are already employed in an office and wish to enhance their prospects by
gaining a first qualification in office work.
The program is designed to test candidates’ knowledge of the content of office work, importance of
effective communication in modern business, typical basic office systems, filling, use of office equipment,
structure and functions of department, importance of interpersonal oral and writing skills, preparation and
organization of meetings and travel arrangements.
Intermediate Diploma
Available Levels
-  Basic Diploma
-  Intermediate Diploma
-  Advanced Diploma
- Typing
- Microsoft Excel
- Customer Service
- Office Procedure
- English for Business Communications
- Advanced Typing
- Advanced Excel
- Advanced Customer Service
- Advanced Office Procedure
- Advanced English for Business Communications
Advanced Diploma
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